Write to us

Our Mailing Address is :

Directorate of Public Grievances, Cabinet Secretariat,

2nd Floor, Sardar Patel Bhawan, Sansad Marg,

New Delhi-110001.

A drop-box for grievances is available on the ground floor of Sardar Patel Bhavan.
 

To lodge your grievance online click here

Dr. Renuka Viswanathan, Secretary (Coordination & Public Grievances), Cabinet Secretariat heads the Directorate of Public Grievances. Her telephone number is 23345545, Fax No. 23345637 and E-mail address - secypg@nic.in
 

Allocation of work among officers of the Cabinet Secretariat is given below –

Officer's Name
Designation
Tel. No.
Email Address

Departments/Organisations handled

M.R. Tshering
Director
23364875
mrtshering@nic.in

Public Sector Banks, Public Sector Insurance Companies, National Saving Scheme of Ministry of Finance

Saibal Sarkar

Deputy Secretary

23363886

saibal.sarkar@nic.in

Ministry of Urban Development (DDA, L&DO, CPWD, etc), Ministry of Petroleum and Natural Gas, Regional Passport Authorities, Central Government Health Scheme (CGHS), Central Universities, Kendriya Vidyalaya Sangathan, CBSE, National Institute of Open Schooling and Navodaya Vidayalaya Samiti

D.Madan
Deputy Secretary
23743139
d.madan@nic.in
 

Department of Telecom (incl. BSNL & MTNL), Employees Provident Fund Organization, ESI Hospitals & Dispensaries directly controlled by ESI Corporation under Ministry  of Labour

M. P. Sajeevan
Under Secretary
23363733
sajee-mp@nic.in

Ministry of Railways

Yogesh Gupta
Under Secretary
23363733
yogesh.g@nic.in

Department of Posts, Ministry of Civil Aviation (IA, AI, AAI, etc), Ministry of Shipping, Road Transport & Highways, Ministry of Tourism

If your grievance relates to a Government Department or Organization not listed above click here to access the website of Department of Administrative Reforms and Public Grievances.