Purview
(Click here to view GoI Resolutions/Notifications)

Central Government Ministries, Departments or Organizations in DPG’s purview:

    

Grievances concerning or relating to the following are not in DPG’s purview:

1)      Railways

2)      Posts

3)      Telecom (incl. BSNL & MTNL)

4)      Urban Development (DDA, L&DO, CPWD, etc)

5)      Petroleum & Natural Gas

6)      Civil Aviation (IA, AI, AAI, etc)

7)      Shipping, Road Transport & Highways

8)      Tourism

9)      Public Sector Banks

10)  Public Sector Insurance Companies

11)  National Saving Scheme of Ministry of Finance

12)  Employees Provident Fund Organization

13)  Regional Passport Authorities

14)  Central Government Health Scheme

15)  Central Board of Secondary Education

16)  Kendriya Vidyalaya Sangathan

17)  National Institute of Open Schooling

18)  Navodaya Vidyalaya Samiti

19)  Central Universities

20) ESI Hospitals and Dispensaries directly controlled by ESI Corporation under Ministry of Labour

 

    

1)  Policy matters

2)  Commercial contracts

3)  Decisions involving quasi-judicial procedure

4)  Service matters (excluding payment of terminal benefits like gratuity, GPF)

5)   Matters sub-judice

6)   Matters earlier disposed of at the level of Minister

      7)   Frivolous complaints 
If your grievance relates to a Government Department or Organization not listed above click here to access the website of Department of Administrative Reforms and Public Grievances.